The key question here is, “What else can you do to help your existing customers?” Can you offer additional products or services? Can you speed up your delivery for an additional fee? Can you sell more with a bulk discount? Can you partner with another business to enhance your product or service? Can you offer discounts to all existing customers? Can you spread any costs over a longer period? Do you have any additional services you want to offer?
Do not stop communicating with your customers, keep in touch via email campaigns, remind them via social media.
Get in touch if you would like to discuss any thoughts or ideas.